Deelzon Marketing Service Private Limited (“Deelzon”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, process, and share your information when you access or use our website, mobile application, or any related services. By using the Deelzon Platform, you agree to the practices described in this Privacy Policy.
Deelzon collects information that you voluntarily provide such as your name, mobile number, email address, profile details, and any information shared when registering or interacting with the Platform. We also collect certain sensitive personal data and information as permitted by applicable laws. This includes your login credentials, location data, device information, browsing behaviour, purchase history, and limited payment information processed securely by third-party payment gateways. We do not store complete card details.
Information is also automatically collected through cookies, tracking technologies, and analytics tools that help us understand how you use the Platform. Merchant partners who work with Deelzon may provide additional information to us for verification and service improvement. Your information is collected whenever you create an account, browse the Platform, redeem an offer, communicate with customer support, use referral features, or engage in any activity related to your membership.
Deelzon uses your information to operate, maintain, and improve the Platform. This includes enhancing user experience, recommending relevant offers, enabling membership features, processing payments, managing referrals, resolving customer support requests, improving interactions with merchants, sending transactional alerts, and analysing usage behaviour. Your data also helps us detect fraud, comply with legal obligations, and maintain the security of our systems.
You may manage your choices by adjusting your notification preferences, email subscriptions, cookie settings, and mobile permissions. Even if you unsubscribe from promotional messages, we will continue to send important account-related communication. If you use social login features, your information from such platforms may be shared based on your chosen permissions.
Deelzon does not sell your personal information. We may share your information with merchant partners solely for the purpose of validating memberships and facilitating service delivery. Certain service providers such as payment gateways, cloud hosting services, analytics partners, and communication providers may process your data strictly for operational purposes. Your information may also be shared when required by law, to prevent fraud, or in the event of a business merger or acquisition.
We maintain reasonable technical and organisational safeguards to protect your personal information from unauthorized access or misuse. Although we follow industry-standard protocols, no online platform can guarantee absolute security. Deelzon shall not be responsible for security breaches caused by third parties beyond our control.
You have the right to access, update, correct, or delete your personal information. You may also request account deletion or withdraw consent, subject to legal and transactional record requirements. Certain financial and compliance records may need to be retained as required by law.
Your data is retained for as long as your account remains active or as long as necessary to provide services, fulfil legal obligations, resolve disputes, and enforce agreements. Once your data is no longer required, we will dispose of it securely.
The Deelzon Platform may contain links to third-party websites or applications. Their privacy practices are not governed by this Privacy Policy, and we recommend reviewing their policies before sharing information.
Our mobile applications may require permissions including access to location, camera, storage, notifications, and device identifiers to deliver full functionality. These permissions can be managed through your device settings.
If you have questions, you may contact us using the details provided at the end of this document. By continuing to use Deelzon, you acknowledge that you have read and understood this Privacy Policy.
